Elevating Synergy Through Embracing Leadership and Diversity
The People In Your Neighborhood: Elevating Synergy Through Embracing Leadership and Diversity If leadership is a wheel, the central and core place at which all spokes connect is purpose. One of the key challenges for you as a leader is building that connection to purpose among team members so that your team can achieve synergetic energy. Tapping into the diversity of your team can help you elevate that energy by investing in people and building on their individual strengths. The lack of trust on a team is often identified as the first step in the breakdown or dysfunction of a team. But trust on a team is often more complex, starting with the relationship with leadership. In other words, a breach of trust becomes a point of inflection, altering the tone and pitch of one’s perception of themselves as a member of a team. Here’s what this can look like: There are various roles at a school, from the classroom teacher to you as an administrator to the other members of the school team, including the janitorial staff, librarians, cafeteria workers, and the list continues. All of these are members of the school team and community. And, to go back to the image earlier, it’s important that the core of this connection is shared purpose. But what can happen when trust is breached is that there can be misalignment because of the change in the way identity is viewed. A breach of trust becomes a point of inflection, altering the pitch and tone of one’s perception of themselves as a member of a team. Breach of Trust Attacks on Team Identity There are 3 attacks on team identity that can happen when trust is breached: the attack on purpose, the attack on identity, and the attack on the standard of leadership. Attack on Purpose A person enters a team from a position of strength. They’ve seen the job description. There’s some innate confidence that the team member has in their ability to fulfill the role. They’ve had their skills honed and tested through education and experience. During the interview process, they’ve experienced a show of confidence in them in the form of the affirmations the process provides. Each new school year, there are continued affirmations provided through assessments, reviews of key performance indicators, feedback from students and families, and also more organic feedback from the school team. When a breach of trust happens, and support is not found in the face of challenges, this feedback that may have happened in the past loses its power and influence and may be replaced instead with questions: Do I belong here? Is the place I thought I had on this team really my place, or am I easily replaceable? If I am easily replaceable, what can I do to change this and make myself more valuable? Self-talk may lead to the unspoken conclusion that greenlights being provided can’t be trusted and that the team member themselves needs to establish a separate set of metrics so that they’re not caught off guard again. Attack on Identity There’s also the damage that can happen when a member of a team stretches themselves too thin under the weight of these unclear expectations. The effects of this breach of trust can then start to reach into a team member’s home and personal life. Click here to open a new tab and access an article that dives more deeply into challenges associated with burnout. Attack on the Standard of Leadership The attack on purpose and the attack on identity can also result in an attack on the standard of leadership as a team member begins to question the type of leadership that lends itself to these kinds of violations of expectations and inconsistencies between what you as a leader do and say. 3 Responses to Attacks on Personal Identity in a Team Context All of these attacks are ones on identity and purpose and can result in one’s retreat from, redrawing of, or warped recommitment to what it means to be part of the team. In the case of warped recommitment, a team member decides to override their own needs and boundaries out of what they see as a commitment to the team. The reality is that this may be more of a result of a team member’s seeing the dopamine hit that comes from formalized praise as something that is of greater benefit to them than the pain registers to them as harmful. Redrawing of boundary lines after a breach of trust is a healthier approach because of what it communicates. According to this approach, team members are stepping back from the situation to take a closer look and determine the nature of the problem. They’re looking specifically at what worked and was helpful, what didn’t work and was not helpful, and where the areas of improvement are and what changes can happen so that the team member’s own needs and the needs of the team as a whole can be met in future interactions while mitigating the risk that past challenges will happen again. In retreat, a team member makes the decision to withdraw from the team or to set a boundary that, once crossed, will trigger an immediate or eventual self-removal either completely or into a different mindset because of the breach of trust that’s been committed. Attacks on purpose, identity, and the standard of leadership come down to attacks on identity and purpose and can result in retreat, redrawing, or recommitment to what it means to be part of the team. Leadership and the People in Your Neighborhood Miscommunication happens in the course of relationships. Unfulfilled expectations can happen in the course of being human and life happening to us all. But a key difference between these things and the inflection points mentioned earlier is the communication of value in times of both conflict and ease. When a major change happens and schedules need to change, prompt communication is more helpful than ghosting.
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